Refund and Cancellation Policy

At Canaknaturecare, we strive to provide the best experience for our customers. This Refund and Cancellation Policy outlines the guidelines and procedures for refunds and cancellations of orders placed on our website (https://canaknaturecare.in).

Refund Policy

Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will arrange for a replacement or issue a refund, depending on the nature of the issue.

Change of Mind: We understand that sometimes a change of mind may occur. If you wish to return a product for a refund due to a change of mind, please contact us within 7 days of receiving the item. The product must be unused and in its original packaging. Return shipping costs will be the responsibility of the customer.

Refund Processing: Refunds will be processed within 7 days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.

Cancellation Policy

Cancellation of Orders: You may cancel your order within 24 hours of placing it. Please contact us as soon as possible to request a cancellation. Once an order has been processed and shipped, it cannot be canceled.

Refund for Canceled Orders: If you cancel your order before it has been processed and shipped, we will issue a full refund to the original payment method used for the purchase within 7 days.

Need help?

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at canaknaturecare@gmail.com or +91-9427706432. Our customer service team will be happy to assist you.